Carreon Customs collects only the information needed to respond to project inquiries, operate the website, understand aggregate site use, and maintain a secure administrative experience.
1. Scope of this notice
This notice applies to information collected through the Carreon Customs website, including the contact form, project assistant, chat tools, consultation links, and website analytics. It does not govern third-party websites or profiles linked from this site, including Google, Nextdoor, Yelp, Facebook, or the Better Business Bureau.
2. Information you may provide
When you contact us, you may provide your name, email address, phone number, city or service area, project type, preferred timing, project details, and chat messages you choose to save as an inquiry. Please do not send payment-card information, government identification, medical information, or other sensitive information through the website.
3. How we use information
Carreon Customs uses inquiry information to respond to your request, understand the project you are considering, organize follow-up, and determine whether a project conversation is appropriate. We may also use information to operate, protect, and improve the website. We do not sell or rent personal information, and we do not use website submissions to make automated decisions about you.
4. Optional voice controls
When supported by your browser, the chat tool can turn spoken words into text and read replies aloud. Your browser controls microphone permission and may process audio according to its own settings and privacy notice. Carreon Customs receives only the text you choose to send or save as an inquiry. The website does not record or store microphone audio.
5. Analytics, cookies, and similar technologies
Carreon Customs uses Google Analytics 4 to understand aggregate website activity and the effectiveness of website actions, such as phone-link clicks, consultation-request submissions, consultation-link clicks, and planning-guide calls to action. Google Analytics may use cookies or similar identifiers and may receive information such as pages viewed, browser and device details, referring source, and engagement activity. The event tracking on this website is designed not to send names, email addresses, phone numbers, free-form inquiry messages, or other visitor-provided details to Google Analytics.
Owner-only administration uses session and security cookies to support sign-in. You can manage cookies through your browser settings. You can also review Google’s Privacy Policy and use Google’s available controls for Analytics.
6. Service providers and disclosures
Carreon Customs works with providers that support website hosting, infrastructure, analytics, authenticated administration, file storage, and contact-intake functionality. These providers may process information only as needed to provide their services. We may disclose information when required by law, to protect rights or safety, or as part of a business transition, subject to applicable law.
7. Retention and security
We retain inquiry information for as long as reasonably necessary to respond to your request, manage our business records, resolve issues, and meet applicable legal obligations. Access to the administrative inbox is limited to authorized users. Although we use reasonable safeguards, no internet transmission or storage system can be guaranteed completely secure.
8. Your choices and requests
You may request access to, correction of, or deletion of personal information you submitted through this website by emailing anthony@carreoncustoms.com. Please include enough detail for us to locate the request. We will review and respond in a manner consistent with applicable law, operational obligations, and appropriate identity-verification steps. You may choose to type rather than use optional voice controls.
9. Children and external links
This website is intended for adults seeking residential remodeling, painting, repair, and construction services. It is not directed to children. Third-party websites linked from this site have their own privacy practices and notices.
10. Changes and contact
Carreon Customs may update this notice as its website, services, or legal obligations change. The current version will show its effective and last-updated date. For privacy questions or requests, contact anthony@carreoncustoms.com.
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